top of page

Privacy Policy

Last updated April 12, 2022

 

Thank you for choosing P Five Products, doing business as P Five Products (“P5P“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at admin@pfiveproducts.com.

​

When you visit our website www.pfiveproducts.com (the “Website“), and more generally, purchase any of our products or, use any of our services (the “Services“, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

​

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events.

​

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

 

  1. WHAT INFORMATION DO WE COLLECT?

    • Personal information you disclose to us
       

    • In Short: We collect personal information that you provide to us.
       

    • We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and, when you participate in activities on the Website such as making a purchase, or otherwise when you contact us.

      The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

      • Personal Information Provided by You. We may collect names; phone numbers; email addresses; mailing addresses; job titles; contact preferences; data collected from surveys; usernames; passwords; contact or authentication data; information you provide when using our products (e.g., business name, business email, business address, business fax, company website, etc.); number of unique views and total number of visitors when you deploy your cookie banner using our consent management solution; information in blog comments; financial information (e.g., last four digits of your debit or credit card number, billing history, billing address, card type, issuing bank, expiration date, card origin by country); profile photo; and other similar information.

      • Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link here.

      • All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
         

  2. HOW DO WE USE YOUR INFORMATION?

    • In Short:  We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
       

    • We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

    • We use the information we collect or receive:

      • To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.

      • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

      • To request feedback. We may use your information to request feedback and to contact you about your use of our Services.

      • To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at admin@pfiveproducts.com and be sure to include your name, testimonial location, and contact information.

      • To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).

      • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

      • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

      • To fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, upgrades, or refunds made through the Website or otherwise through our Services.

      • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.

      • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

      • To administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.

      • To send you marketing and promotional communications. We alone may use your information for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS?” below). We do not now and shall never share your information with any third-party marketing provider.

      • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

      • For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
         

  3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

    • In Short:  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
       

    •  We may process or share your data that we hold based on the following legal basis:

      •  Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

      • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

      • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

      • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

      • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

      • More specifically, we may need to process your data or share your personal information in the following situations:

        •  Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

        • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, and customer service. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
           

  4. WHO WILL YOUR INFORMATION BE SHARED WITH?

    • In Short:  We only share information with the following categories of third parties.
       

    • We only share and disclose your information with the following categories of third parties. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?".

      •  Cloud Computing Services

      • Communication & Collaboration Tools

      • Data Analytics Services

      • Data Storage Service Providers

      • Finance & Accounting Tools

      • Order Fulfillment Service Provider

      • Payment Processors

      • User Account Registration & Authentication Services

      • Website Hosting Service Providers

    •  

  5. HOW LONG DO WE KEEP YOUR INFORMATION?

    • In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
       

    • We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than three (3) months past the termination of the user’s account.

    • When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
       

  6. HOW DO WE KEEP YOUR INFORMATION SAFE?

    • In Short:  We aim to protect your personal information through a system of organizational and technical security measures.
       

    • We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
       

  7. DO WE COLLECT INFORMATION FROM MINORS?

    • In Short:  We do not knowingly collect data from or market to children under 18 years of age.
       

    • We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at admin@pfiveproduct.com.
       

  8. WHAT ARE YOUR PRIVACY RIGHTS?

    • In Short:  may review, change, or terminate your account at any time.
       

    • If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
       

    • If you have questions or comments about your privacy rights, you may email us at admin@pfiveproducts.com.
       

    • Account Information

    • If you would at any time like to review or change the information in your account or terminate your account, you can: 

      • Contact us using the contact information provided.

      • Log in to your account settings and update your user account.

      • Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
         

    • Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:

      • Contact us using the contact information provided.

      • Access your account settings and update your preferences.

      • Use the unsubscribe link at the bottom of any marketing emails, newsletters, or other non-essential communications.
         

  9.  DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

    • In Short:  Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
       

    • California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

    • If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
       

  10.  DO WE MAKE UPDATES TO THIS NOTICE?

    • In Short:  Yes, we will update this notice as necessary to stay compliant with relevant laws.
       

    • We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
       

  11.  HOW CAN YOU CONTACT US ABOUT THIS NOTICE?  

    • If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO)

      • by email at admin@pfiveproducts.com

      • by phone at (224) 888-4880

      • by post to:
        P Five Products
        2325 Dean St, Suite 900
        St. Charles, IL 60175
         

  12.  HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

    • Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please do so by contacting us using the information listed above or by filling out our request form, available here.

bottom of page